File a claim

What To Do If You Have a Claim

 

  1. It is critical to turn off your vehicle and have it towed to prevent further damage.
  2. Never continue to drive your vehicle if it is overheating!
  3. Call the American Assurance Claims toll-free number (1-877-783-7113). An adjuster will help walk you through the steps you need to follow to get your vehicle repaired and your claim properly taken care of.
  4. Get your vehicle to the nearest qualified repair facility, give the repair facility authorization to diagnose the failure, and have the repair facility call the claim in to the American Assurance Claims toll-free number (1-877-783-7113) during the next business day.
  5. Be sure that the repair facility does not proceed with any repairs until American Assurance Corporation has been contacted and a claim adjuster has authorized both the repair as well as the cost

 

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