CANCEL A PLAN

When cancelling your contract, we recommend that you return to the selling dealership or refinance company that you purchased the contract through. Ultimately, a cancellation form will have to be signed by both you and the dealership. The dealership is aware of our cancellation policies and procedures and will submit them directly to our cancellation department. 

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Please look at the cancellation section of your contract to make sure your contract can be cancelled. There are some contracts that cannot be cancelled. If you have questions about whether this is applicable to you, do not hesitate to reach out.

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There is an exception where a cancellation does not need a dealership signature:

• The selling dealership or refinance company is out of business. 

  • If this is the case please contact us directly, we will handle the cancellation forms and make sure we get all the documentation we need from you. ​

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Certain cancellation reasons may require additional documents alongside the cancellation request form:

• Loan Paid In Full (GAP ONLY):

  • Copy of a paid in full letter from your lienholder. ​(Lienholders can cancel these directly)

• Vehicle Sold/Traded:

  • Customer and original selling dealerships signature on cancellation form. If the cancellation request is submitted more than 30 days from the current date- please provide any kind of supplemental documentation showing proof of sale/trade that will allow us to backdate your cancellation.​

• Total Loss (VSC ONLY):

  • Copy of total loss letter showing date and mileage at the time of the total loss. (Lienholders can cancel these directly)

• Repossession:

  • Copy of the repossession letter from the lien holder. (Lienholders can cancel these directly)​

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SUBMIT ALL FORMS AND DOCUMENTS BY EMAIL OR MAIL:

Email: cancellations@aacwarranty.com​

Mailing Address: P.O BOX 36231 DENVER, CO 80227